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سوريا - حلب المنطقة الصناعية الشيخ نجار شارع Syria - Aleppo, Sheikh Najjar Industrial Area, Street 10
Phone :+963980900150
Phone :+963980900140
info@lumex-sy.com
Sales@lumex-sy.com
Frequently Asked Questions
Is Lumex a manufacturer or a trading company?
Lumex is a national manufacturer specializing in plastic production, marketing our products directly to customers without intermediaries.
Where is the Lumex factory located?
The Lumex factory is located in Aleppo – Sheikh Najjar, operating according to certified industrial quality standards.
What products does Lumex offer?
We provide comprehensive plastic solutions, including plastic piping systems, their fittings, and plastic granules such as PVC and PPR.
Are Lumex products compliant with standards?
Yes, all our products are manufactured according to precise technical specifications and certified quality standards, and undergo regular testing to ensure performance and durability.
What is the warranty period for Lumex products?
The warranty period varies depending on the product type, typically ranging from ten years up to a lifetime, based on proper usage and correct installation.
Do Lumex products match imported goods?
Yes, Lumex products match imported goods in quality, and they stand out for their suitability to the local environment, fast delivery, and direct technical support.
What is Lumex’s role in reconstruction?
Lumex contributes to reconstruction by providing high-quality national alternatives that reduce dependence on imports and support the national economy.
What is the minimum order quantity?
The minimum order quantity varies depending on the product type, and you can contact us to determine the appropriate quantity for each case.
Are quantities available for large projects?
Yes, we have the production capacity to meet the requirements of large projects and reconstruction projects.
Do they adhere to delivery deadlines?
We adhere to the agreed delivery dates according to the production plan and order scheduling.
Do you offer shipping to all governorates?
Yes, we provide distribution and shipping services to various governorates as agreed.
Do you offer technical support or consultations?
Yes, our technical team is available to provide support and technical advice to help customers choose the most suitable solution.